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A curated overview of our work and key external sources.

Initiative work

  1. Rare but Respected: Sustainable Intent in Online Product Search (2026)

    Authors: Meier, Florian Maximilian and Elsweiler, David

    Venue: CHIIR 2026

    Type: Conference paper

    Study of Amazon query autocompletion and sustainable search intent, examining whether commercial suggestion systems suppress or preserve sustainability-related intent during product search.

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  2. Length Effects in Conversation-Style Sustainability Information for Ethical Consumption: An Eye-tracking Study (2026)

    Authors: Sangoi, Letizia and van der Sluis, Frans

    Venue: CHIIR 2026

    Type: Conference paper

    Eye-tracking study suggesting that medium and longer conversational explainers can support deeper processing and higher willingness to pay than very short sustainability messages.

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  1. Search Changes Consumers’ Minds: How Recognizing Gaps Drives Sustainable Choices (2025)

    Authors: van der Sluis, Frans and Azzopardi, Leif

    Venue: CHIIR 2025

    Type: Conference paper

    Task-based study showing that search can change consumer priorities, but mainly when people recognize gaps in their understanding and can make sense of what they find.

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  2. From Query to Conscience: The Importance of Information Retrieval in Empowering Socially Responsible Consumerism (2025)

    Authors: van der Sluis, Frans and Azzopardi, Leif and Meier, Florian

    Venue: SIGIR 2025

    Type: Perspective paper

    Sets out a broader research agenda for responsible product search. The paper argues that responsible consumption should be approached through information extraction, complex search support, and knowledge calibration.

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  1. Seeking Socially Responsible Consumers: Exploring the Intention-Search-Behaviour Gap (2024)

    Authors: Azzopardi, Leif and van der Sluis, Frans

    Venue: CHIIR 2024

    Type: Conference paper

    Survey-based study showing that responsible consumption is partly constrained by information-seeking challenges. It identifies recurring barriers including limited accessibility, lack of prior knowledge, and concerns about reliability.

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Key outside work

  1. Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
  2. Akerlof, G. A. (1970). The Market for “Lemons”: Quality Uncertainty and the Market Mechanism. The Quarterly Journal of Economics, 84(3), 488–500. https://doi.org/10.2307/1879431
  3. Carrington, M. J., Neville, B. A., & Whitwell, G. J. (2014). Lost in Translation: Exploring the Ethical Consumer Intention–Behavior Gap. Journal of Business Research, 67(1), 2759–2767. https://doi.org/10.1016/j.jbusres.2012.09.022
  4. Casais, B., & Faria, J. (2022). The Intention-Behavior Gap in Ethical Consumption: Mediators, Moderators and Consumer Profiles Based on Ethical Priorities. Journal of Macromarketing, 42(1), 100–113. https://doi.org/10.1177/02761467211054836
  5. Delmas, M. A., & Burbano, V. C. (2011). The Drivers of Greenwashing. California Management Review, 54(1), 64–87. https://doi.org/10.1525/cmr.2011.54.1.64
  6. ElHaffar, G., Durif, F., & Dubé, L. (2020). Towards Closing the Attitude-Intention-Behaviour Gap in Green Consumption: A Narrative Review of the Literature and an Overview of Future Research Directions. Journal of Cleaner Production, 275, 122556. https://doi.org/10.1016/j.jclepro.2020.122556
  7. Gossen, M., Jäger, S., Hoffmann, M. L., Bießmann, F., Korenke, R., & Santarius, T. (2022). Nudging Sustainable Consumption: A Large-Scale Data Analysis of Sustainability Labels for Fashion in German Online Retail. Frontiers in Sustainability, 3, 922984. https://doi.org/10.3389/frsus.2022.922984
  8. Grunert, K. G., Hieke, S., & Wills, J. (2014). Sustainability Labels on Food Products: Consumer Motivation, Understanding, and Use. Food Policy, 44, 177–189. https://doi.org/10.1016/j.foodpol.2013.12.001
  9. Lyon, T. P., & Montgomery, A. W. (2015). The Means and End of Greenwash. Organization & Environment, 28(2), 223–249. https://doi.org/10.1177/1086026615575332
  10. Majer, J. M., Henscher, H. A., Reuber, P., Fischer-Kreer, D., & Fischer, D. (2022). The Effects of Visual Sustainability Labels on Consumer Perception and Behavior: A Systematic Review of the Empirical Literature. Sustainable Production and Consumption, 33, 1–14. https://doi.org/10.1016/j.spc.2022.06.012
  11. Moser, S. C. (2010). Communicating Climate Change: History, Challenges, Process and Future Directions. Wiley Interdisciplinary Reviews: Climate Change, 1(1), 31–53. https://doi.org/10.1002/wcc.11
  12. Ritch, E. L. (2022). Consumer Interpretations of Fashion Sustainability Terminology Communicated Through Labelling. Journal of Fashion Marketing and Management: An International Journal, 26(5), 741–758. https://doi.org/10.1108/JFMM-03-2021-0075
  13. Savolainen, R. (1993). The Sense-Making Theory: Reviewing the Interests of a User-Centered Approach to Information Seeking and Use. Information Processing & Management, 29(1), 13–28. https://doi.org/10.1016/0306-4573(93)90020-E
  14. White, K., Habib, R., & Hardisty, D. J. (2019). How to SHIFT Consumer Behaviors to Be More Sustainable: A Literature Review and Guiding Framework. Journal of Marketing, 83(3), 22–49. https://doi.org/10.1177/0022242919825649
  15. Wynne, B. (1992). Misunderstood Misunderstanding: Social Identities and Public Uptake of Science. Public Understanding of Science, 1(3), 281–304. https://doi.org/10.1088/0963-6625/1/3/004
  16. Young, W., Hwang, K., McDonald, S., & Oates, C. J. (2010). Sustainable Consumption: Green Consumer Behaviour When Purchasing Products. Sustainable Development, 18(1), 20–31. https://doi.org/10.1002/sd.394